Please read these Terms & Conditions carefully before registering or using the metawin platform. By creating an account, you agree to be bound by these terms.
These Terms & Conditions ("Terms") govern your use of the metawin platform, including all games, services, promotions, and features available at metawin.club. By accessing or using the platform, you confirm that you have read, understood, and agree to these Terms in full. If you do not agree, you must not use the metawin platform.
These Terms constitute a legally binding agreement between you ("the Player," "you," "your") and metawin ("the Company," "we," "us," "our") governing your access to and use of the metawin online gaming platform, website, and all associated services.
By registering an account, making a deposit, or participating in any game or promotion on the metawin platform, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. You also agree to our Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.
These Terms supersede all prior agreements, representations, or understandings between you and metawin relating to the subject matter herein.
To register and use the metawin platform, you must satisfy all of the following eligibility requirements:
metawin reserves the right to request documentary proof of age and identity at any time. Accounts found to be in breach of eligibility requirements will be suspended immediately, and any funds held in such accounts may be forfeited in accordance with applicable regulations.
Each player may hold only one (1) registered account on the metawin platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the permanent suspension of all associated accounts and the forfeiture of any balances therein.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration details and must update them promptly if they change. metawin is not liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account will be deemed to have been authorised by you. If you suspect unauthorised access to your account, you must notify metawin support immediately.
metawin implements Know Your Customer (KYC) verification procedures. You may be required to submit government-issued identification, proof of address, and/or proof of payment method before withdrawals are processed. Failure to complete KYC verification may result in withdrawal delays or account suspension.
metawin accepts deposits via GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱200. Deposits are credited to your metawin wallet promptly upon confirmation from the payment provider.
Withdrawals are processed to the same payment method used for the corresponding deposit, subject to KYC verification and any applicable wagering requirements. The minimum withdrawal amount is ₱500. metawin targets processing of GCash withdrawal requests within 10 to 30 minutes, though processing times may vary depending on payment provider availability and verification requirements.
metawin does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, for which metawin accepts no responsibility.
All transactions are conducted in Philippine Peso (PHP / ₱). metawin reserves the right to reverse or void any transaction that is found to be fraudulent, erroneous, or in breach of these Terms.
Funds deposited into your metawin wallet are held for gaming purposes only. metawin does not pay interest on player balances. Dormant accounts (no login activity for 12 consecutive months) may be subject to an inactivity fee of ₱100 per month, applied to the account balance until the balance reaches zero or the account is reactivated.
metawin offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, minimum odds, time limits, and maximum withdrawal limits, which will be clearly stated in the relevant promotion details.
Unless otherwise specified, the standard wagering requirement for bonus funds is 30x the bonus amount. Wagering requirements must be met within the stated validity period. Bonus funds that have not been wagered within the validity period will be forfeited automatically.
metawin reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are intended for recreational players only. metawin reserves the right to withhold bonus funds or winnings derived from bonuses if it determines, in its sole discretion, that a player has engaged in bonus abuse, arbitrage, or any form of advantage play.
Players may opt out of receiving bonuses at any time by contacting metawin support. Once a bonus has been accepted and wagering has commenced, the bonus cannot be reversed.
All games available on the metawin platform are governed by their individual game rules, which are accessible within each game. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail.
All non-live games on the metawin platform use certified Random Number Generator (RNG) technology to ensure that game outcomes are genuinely random and unpredictable. Live dealer games are streamed from regulated studios and are subject to the rules and procedures of the relevant game provider.
In the event of a technical malfunction, disconnection, or system error during a game, metawin will use commercially reasonable efforts to resolve the issue fairly. metawin reserves the right to void any game round affected by a technical error. The Company's decision in such matters is final.
metawin does not guarantee continuous, uninterrupted access to the platform. Scheduled maintenance, updates, and unforeseen technical issues may result in temporary unavailability of some or all services.
The following conduct is strictly prohibited on the metawin platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
metawin is committed to promoting responsible gaming and providing a safe environment for all players. We recognise that gambling can become problematic for some individuals, and we take our duty of care seriously.
The following responsible gaming tools are available to all metawin account holders:
metawin strictly enforces the 21+ age requirement. If you believe you have a gambling problem, we encourage you to seek help. Please visit our Responsible Gaming page for resources and support tools.
All content on the metawin platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the platform, is the property of metawin or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the metawin platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the metawin platform without the prior written consent of metawin.
To the maximum extent permitted by applicable law, metawin and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
metawin's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your metawin account in the 30 days immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude metawin's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
metawin collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms. By using the metawin platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
metawin implements industry-standard security measures, including SSL encryption and secure data storage, to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and metawin cannot guarantee absolute security of your data.
metawin will not sell, rent, or share your personal data with third parties for their own marketing purposes without your explicit consent. Data may be shared with payment processors, KYC verification providers, and regulatory authorities as required by law or these Terms.
metawin reserves the right to amend, update, or replace these Terms at any time. When material changes are made, metawin will notify registered players via email or a prominent notice on the platform at least 7 days before the changes take effect.
Your continued use of the metawin platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and may request closure of your account.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms or your use of the metawin platform, the parties shall first attempt to resolve the matter amicably through good-faith negotiation. If the dispute cannot be resolved within 30 days of written notice, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
metawin operates in alignment with the standards and guidelines set by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe their dispute has not been resolved fairly may escalate their complaint through appropriate regulatory channels.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the metawin support team. Our support staff are available 24 hours a day, 7 days a week.
Email: [email protected]
Please include your registered account username and a clear description of your query or complaint. metawin aims to respond to all written enquiries within 24 hours.
A quick summary of the most important points in our Terms & Conditions
metawin is strictly for players aged 21 and above. Age verification is required during KYC. Underage accounts are immediately suspended and balances forfeited.
Withdrawals via GCash are typically processed within 10–30 minutes, subject to KYC verification. Minimum withdrawal is ₱500. No hidden fees from metawin.
Standard bonus wagering requirement is 30x the bonus amount. Bonus validity periods and game restrictions apply. Always check individual promotion terms before opting in.
Each player may hold only one metawin account. Duplicate accounts are prohibited and will result in suspension of all associated accounts and forfeiture of balances.
All metawin slots and table games use certified RNG technology. Live dealer games are streamed from regulated studios. Every outcome is genuinely random and independently verified.
Deposit limits, loss limits, session reminders, and self-exclusion are available to all players. metawin takes player wellbeing seriously and provides 24/7 support for gaming concerns.
Now that you've reviewed our Terms & Conditions, you're all set. Join Filipino players nationwide who trust metawin for fast GCash payouts, 1,200+ games, and a safe, fair gaming environment.
For players 21 and above only. Please read our Responsible Gaming policy before playing.